Changes to face mask requirements

On 13 April 2022, the whole of New Zealand moved to the Orange setting of the Covid-19 Protection Framework. 

Under the Orange setting of Covid-19 Protection Framework, everyone aged 12 and over (including drivers) must wear a face mask while on school transport unless they have an exemption.  

Summary of Covid-19 Protection Framework face mask requirements 


  • Face masks are mandatory if you are aged 8 years or over or are a student who is in Year 4 or above on public transport and Ministry of Education funded school transport 


  • Face masks are mandatory if you are aged 12 years or over on public transport and Ministry of Education funded school transport 


  • Face masks are encouraged but not mandatory 

Managing non-compliance 

School transport drivers are not required to enforce the wearing of face masks, however they are to report any non-compliance to the school’s bus controller. Schools are expected to manage any non-compliance just as they currently manage behavioural issues of school transport users. 

If you have any questions, please do not hesitate to contact us. 

Masks on school buses

The COVID-19 Public Health Response (Protection Framework and Other Matters) Amendment Order 2022 has been published.
From 3 February 2022, all students aged eight years and over or are students in Year 4 and above legally must wear a mask on school transport services in the Red and Orange traffic light settings unless they have an exemption.
The Government is also now requiring that a face covering must be an actual mask. This means that face coverings such as scarves, bandannas or t-shirts pulled up over the face are no longer allowed. As above, it is recommended that masks be a medical-grade mask.
Students in Year 3 and below
While we encourage all students to wear masks on school transport, students in Year 3 and below are not required to wear masks.
Exemptions from wearing masks
Information on mask exemptions can be found on the Unite Against COVID-19 website.

Bus pass ordering system now live

From 2022, parents of students travelling on TTNG buses will be able to order a bus pass through the TTNG website rather than at school offices. This system will help us to better manage our network of 24 bus routes.

As the system is brand new, we can expect that there may be the occasional glitch and we ask for your cooperation in working these out. If you find an error or have a suggestion, please make contact with EasyBus.

For more information on the bus pass system, please click here.

To order a bus pass, please click here.

Face coverings on school buses

The Government has implemented new legislation that covers the wearing of face coverings on school buses. For more information, please click here.

CCTV trial

The Tauranga Transport Network Group is always on the lookout for ways in which we can improve the safety of school bus services. This term and into term 4, the Group will be conducting a trial of CCTV equipment to determine whether it presents an opportunity to improve the delivery of bus services and assist in resolving complaints.

Read more

Rural buses back to normal from this Thursday

The Group advises that all school bus services will be operating to their normal schedules from this Thursday, 9 September. The use of masks is strongly recommended.