Immediate change for TGC students travelling from Te Puna

We have reorganised the R20/21 and R18 services to improve operating times. Here are the key changes:

  1. In the morning, students will continue to catch the same bus (now known as R20) at the same time. This service travels to Bethlehem where it transfers TGC students to R18.
  2. In the afternoon, students will catch the R18 to Bethlehem, where they will transfer to R20.

This change was due to implemented later this term but, due a communication problem, is already in place. We apologise for any inconvenience this has caused.

Bus pass checking

Dear parents
Thank you for your patience over the last year as we implemented a centralised bus pass purchasing system. There have been a number of glitches to resolve along the way, but we are confident that we can move to the next implementation stage.
Please be advised that there will now be a two-week grace period at the beginning of each term to complete your bus pass purchase. You can buy a termly bus pass any time from week 8 of the previous school term. Bus passes will be delivered to school on the first and second Friday of each term. From the beginning of week 3 each term, bus drivers will be asking students to present their pass.
For more information, please make contact via

Updated: R22 – change to route timing from 16 Feb

Dear families,

We acknowledge that there has been a delay in settling down the bus services coming from Ōmokoroa. At the beginning of each school year we need to go through a process of balancing loads between the four buses that service the peninsula to try and reduce the number of standees. This process has been delayed this year due to difficulties in obtaining the necessary data.

It might be tempting to draw a connection between bus pass orders the the number of required seats on buses. Unfortunately this approach does not work – in 2022 we provided many more passes than there are spaces available. Many students live in more than one household, many students use the bus inconsistently, some students only use the bus once per week. All of these students hold valid bus passes, meaning that the number of passes issued is always higher than the number of actual passengers.

The required data was supplied to EasyBus today and we have been able to make an immediate change as follows. Here it is:

  • R22 will commence operations at Prole Road, 5 to 7 minutes later than the current time, and will wait at Prole Road
  • R25 will complete the first part of its route along Old Highway and Youngson Road and then will pass R22 to commence picking up students along Omokoroa Road
  • R22 will follow along behind R25
  • Once full, R25 will complete a u-turn and travel to Otumoetai
  • R22 will then commence picking up students in Omokoroa before travelling to Plummers Point.

In the afternoon, students are required to catch the same bus number home in order to avoid over-crowding one bus or the other.

This plan will be monitored over the next week or so and will be adjusted as required. Eventually, bus stops will be assigned to particular routes to maintain balanced loads. Route times will also be adjusted as required.

Update: This change has been effective in balancing the loads between the routes. We anticipate being able to make a timing change to R22 on Wed 22 Feb to improve arrival times at school.

Please continue to send feedback via this website.


Changes to face mask requirements

On 13 April 2022, the whole of New Zealand moved to the Orange setting of the Covid-19 Protection Framework. 

Under the Orange setting of Covid-19 Protection Framework, everyone aged 12 and over (including drivers) must wear a face mask while on school transport unless they have an exemption.  

Summary of Covid-19 Protection Framework face mask requirements 


  • Face masks are mandatory if you are aged 8 years or over or are a student who is in Year 4 or above on public transport and Ministry of Education funded school transport 


  • Face masks are mandatory if you are aged 12 years or over on public transport and Ministry of Education funded school transport 


  • Face masks are encouraged but not mandatory 

Managing non-compliance 

School transport drivers are not required to enforce the wearing of face masks, however they are to report any non-compliance to the school’s bus controller. Schools are expected to manage any non-compliance just as they currently manage behavioural issues of school transport users. 

If you have any questions, please do not hesitate to contact us. 

Masks on school buses

The COVID-19 Public Health Response (Protection Framework and Other Matters) Amendment Order 2022 has been published.
From 3 February 2022, all students aged eight years and over or are students in Year 4 and above legally must wear a mask on school transport services in the Red and Orange traffic light settings unless they have an exemption.
The Government is also now requiring that a face covering must be an actual mask. This means that face coverings such as scarves, bandannas or t-shirts pulled up over the face are no longer allowed. As above, it is recommended that masks be a medical-grade mask.
Students in Year 3 and below
While we encourage all students to wear masks on school transport, students in Year 3 and below are not required to wear masks.
Exemptions from wearing masks
Information on mask exemptions can be found on the Unite Against COVID-19 website.

Bus pass ordering system now live

From 2022, parents of students travelling on TTNG buses will be able to order a bus pass through the TTNG website rather than at school offices. This system will help us to better manage our network of 24 bus routes.

As the system is brand new, we can expect that there may be the occasional glitch and we ask for your cooperation in working these out. If you find an error or have a suggestion, please make contact with EasyBus.

For more information on the bus pass system, please click here.

To order a bus pass, please click here.